Mobile device performance and health: Android devices have a higher failure rate than IOS, and Samsung is the most vulnerable

With the rapid development of mobile Internet, smart phones have been widely promoted and popularized, and have become an indispensable part of people's daily lives. With the continuous increase in the level of consumer spending on smartphones, price is no longer the main constraint for the consumer market to choose a suitable smartphone. In addition to cost performance, people begin to pay more attention to the quality, durability, and safety of smartphones. After nearly a decade of rapid growth in the smartphone industry, which brands are more trustworthy?

Mobile device performance and health: Android devices have a higher failure rate than IOS, and Samsung is the most vulnerable

One of the simplest and rude ways to know whether a smartphone manufacturer’s product is more worthy of Xinnai is to determine the failure rate of each brand of smartphone released by a data analysis company. The data company Blancco has released the "Mobile Device Performance and Health" data report for several consecutive years. From the latest issue of the Q1 smartphone failure rate analysis report in 2018, we can draw the following basic conclusions:

Mobile device performance and health: Android devices have a higher failure rate than IOS, and Samsung is the most vulnerable

On the whole, the failure rate of smartphones in the 2018Q1 statistical period is still relatively high, and the failure rate of Android devices is generally higher than that of IOS devices.

The average failure rate of Android devices is 18.9%, while the average failure rate of iOS devices is 15.2%. It can be understood as the data acquisition path, statistical algorithm, approved unit quantity... Under the premise of keeping the same, there will be more than a dozen of 100 IOS devices and Android devices that have failed maintenance problems. This ratio is very high. Why? The failure rate will be so high and we will talk about this topic later.

Mobile device performance and health: Android devices have a higher failure rate than IOS, and Samsung is the most vulnerable

Among the failure rate data from IOS devices, the iPhone 6 has the highest failure rate of 22%. Next came iPhone 6s and iPhone 6sPlus, with failure rates of 16% and 9%, respectively.

The double-digit failure rate of the iPhone 6 and iPhone 6s is not surprising. On the one hand, it is the relationship between "age". These phones are products released by Apple a few years ago; on the other hand, the iPhone 6s and other mobile phones cannot touch screens. In response, horizontal gray bars appeared, and battery problems increased the overall failure rate of IOS devices to a certain extent. IOS devices with relatively low failure rates include iPhone X, iPhone 8 Plus and iPad Air 2, etc., all of which are less than 5%.

Mobile device performance and health: Android devices have a higher failure rate than IOS, and Samsung is the most vulnerable

In the Android camp, the brand Samsung has the highest failure rate, reaching a staggering 27.4%. We know that Samsung is an important upstream supply chain company in the smart phone industry. Its business scope covers multiple areas of R&D, production and processing of core components of smart phones such as chips, memory, batteries, and screens. What kind of mobile phones have such a high failure rate? Just be in the old business.

The brand with the second highest failure rate is Xiaomi, which reached 14.2%. The third place is Motorola, with a failure rate of 9.6%. The 4-10 places in the back are Huawei, InFocus (InFocus), 10.or (Amazon's mobile phone brand launched in India), LGE (LG Electronics), Longcheer (Longqi), Lenovo (Lenovo), OnePlus (OnePlus).

The above is the failure rate of each brand of smart phone, for purchasers as a reference basis. Back to the question mentioned in the middle: the average failure rate of Android devices is 18.9%, while the average failure rate of iOS devices is 15.2%. Why is the failure rate so high?

Simply mention two points:

First, is the entire smartphone industry a little impetuous?

We know that after Apple has taken 80% of the profits of the global smartphone market with a market share of 20%, the remaining manufacturers have a very difficult life. In this difficult environment, many manufacturers have to compete for end users with the "machine-sea battle" and "live the day" by means of APP distribution and advertising. The so-called "ingenuity" of the smart phone industry is getting farther and farther.

Second, the savage growth of the refurbished machine market has paved the way for the high failure rate of smartphones

In addition to the hidden dangers of counterfeit mobile phones, refurbished phones are an important reason for the high failure rate of smartphones. Research data from Counterpoint, a data research organization, shows that the global market for refurbished smartphones in 2017 increased by 13% year-on-year to nearly 140 million units, which is close to 10% of the total global smartphone market.

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